Frequently Asked Questions


How do I purchase items? Can I pay with a credit card?
We use PayPal to process all our online orders. To order with a credit card: Use the 'ADD TO CART' button next to each item to add it to your shopping cart. You can keep shopping and adding things to your cart, or you can click the 'VIEW CART' button and click the 'CHECKOUT' button to begin the payment process. All credit card transactions are handled by Paypal's secure server. Shipping costs will be added upon checkout. 
 
Is there sales tax?
Sales tax will be added for customers in the state of Illinois.

Can I pay with a check or money order?
Please email to make arrangements for ordering with a check.  Orders will not be sent until the check has cleared.

What is the shipping method?
Shipping is done via USPS. Most items are sent out within 3 days of ordering. However, custom orders will take longer due to the custom ordering process.

How much do you charge for shipping?
Our shipping prices are as follows for cards:
$0.01 to $20.00 = $2.00
$20.01 to $49.99 = $5.00
$50.00 to $99.99 = $8.00
$100.00 to $199.99 = $10.00
$200 and over = $15.00
 
Customer pays actual shipping costs for other merchandise.

Are all cards guaranteed?

Absolutely. All cards are unconditionally guaranteed. If for some reason you're not delighted with them, we'll send you a refund or exchange them if they are returned in the same condition they were received. Please contact us within 7 days of receiving your order.
 
How can I learn how to press flowers?
A great resource is http://www.preservedgardens.com/  You may even bump into my old starter webpage there (pressed flower shop, Cheryl Wetzker).  I also wrote a short article on it here.


How can I contact you with other questions or to request a custom order?

Please use the contact us page to send us any other questions or suggestions for additions to the FAQ page. Thanks!
 

 

 

Copyright Designs in Floral 2006-2009